Returns & Exchanges

At Anova Culinary, we want you to be completely satisfied with your precision cooking gear. If you are not happy with your purchase, you can return your item within 100 days of the delivery date for a full refund.

Return Process

• 1.
  Check Eligibility

  Ensure your item is in its original packaging and was purchased directly from the Anova website within the last 100 days.

• 2.
  Start Your Request

  Contact our support team or visit our online returns portal with your order number and email address to generate a return authorization.

• 3.
  Pack and Ship

  Securely package your device and use the prepaid shipping label provided to send the item back to our distribution center.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned unit, we will process a full refund to your original payment method within 5-10 business days.